Black Friday Special. Free Shipping for Australia! + enjoy 16% off when buying 4 or more. Black Friday Special. Free Shipping! + enjoy 16% off when buying 4 or more.

Shipping Rates and Conditions

SHIPPING

We have made every effort to ensure our shipping costs are balanced between being affordable an ecological. 

HOW MUCH DOES SHIPPING COST? 

Delivery Locations

Under $35

 

Over $35

 

Time to nearest Capital

NSW, QLD, VIC & ACT

$4.95

 

FREE

1-2 days

SA & TAS

$4.95

 

FREE

2-4 days

NT & WA

$4.95

 

FREE

4-6 days

 

If you are in NZ or other parts of the world, please send us an email to hello@ecyo.com.au 

 

All prices shown are inc. GST and quoted in Australian Dollars.

WHEN WILL I RECEIVE MY ORDER?

Dispatching our range of ecyo products as efficiently as possible is important to us. Orders are dispatched from  Wagga Wagga NSW or Sydney NSW. Orders placed before 3 pm Monday to Friday, will be dispatched via Australia Post that day are dispatched daily. Orders placed after this time will be dispatched the next business day.  Your order should be received within 2-10 (AU) business days.

WHAT HAPPENS IF THE PRODUCT I ORDER IS OUT OF STOCK?

We do our best to make sure our website reflects that our range is in stock, but since stock levels are constantly changing and there may be unforeseen demand or delays in receiving product from our dedicated manufacturing facility in China. If this is the case we will ship all available products as per the guidelines above and backorder any missing items. Backorders when partially shipped will be supplied freight free.

HOW ARE ORDERS PACKED?

ecyo is about the environment. As we sell plastic free, cleaning and personal care products our items may not be conventionally packaged. Every effort has been made to eliminate plastic, waste and reduce the carbon footprint of our products. If fossil fuel plastic is used it is only because there is currently no available alternative. If you know of an alternative please contact us and we will make every effort to alter our process.

Products for delivery are packed in compostable shipping containers made from sustainably sourced materials, and recycled where available.

Wherever possible we try to minimise waste and the use of plastic. However, when sending items across Australia it is also important that your goods arrive safely. The tape we use on the outside of our boxes is biodegradable.

By ordering on this site you agree to have us pack the goods the best way we see fit. We are always striving to reduce our waste and footprint as well as continually improving the way we do things.

Last update 12 Nov 2020