For household consumers or similar
If you are a consumer who has purchased quantities similar to a normal household, we will refund or credit items that are :-
- Not what you hoped for.
- Did not perform to your satisfaction.
- Or some other reason.
We would like it if you contacted us first, so we can collect the information we need and help you arrange the return.
For wholesalers, distributors and similar
Since we are likely talking about larger quantities, please contact us first.