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Privacy Policy

ecyo privacy policy

This Policy governs the way in which ecyo collects, uses, maintains and discloses information collected from our users (each, “You”) of the ecyo website (“Site”). This privacy policy applies to this website and all products and services offered by ecyo.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from You in various ways, including, but not limited to, when You visit our site, register on our site, place an order, subscribes to a newsletter, fill out a form and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, when placing an order, such information as, your name, email address, shipping address, contact phone number, credit card or payment information. You may, however, visit our Site anonymously. We collect this personal identification information from You only if you voluntarily agree and submit such information to us. You may refuse to supply personally identification information, except that it may prevent you from engaging in activities such as online sales.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about You whenever you interact with our Site. Non-personal identification information we collect may include your browser name, the type of computer you are using and technical information about your means of connection to our Site. This information is used primarily to improve the service we provide to You.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance your experience. Typically a web browser places cookies on the hard drive for record-keeping purposes, to enable order processing, and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, please note that some parts of the Site may not function properly. 

HOW WE USE COLLECTED INFORMATION

ecyo may collect and use your personal information for the following purposes:

Customer service

Information you provide helps us respond to your customer service requests and support your needs more efficiently.

User experience

We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.

Site Improvements

We may use the information you provide to improve our products and services.

To process payments

We may use the information You provide about yourself when placing an order only to provide service to that order. We will not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails

We may use the email address to send information and updates relating to your order. It may be used to respond to inquiries made to ecyo customer service. If You decide to opt-in to our mailing list, You will receive emails that may include company news, updates, relating to product or services, etc. If at any time the You would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

THIRD-PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

CHANGES TO THIS PRIVACY POLICY

ecyo has at its sole discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Last updated 6 January 2020